Cabinet Hardware
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Customer Service with a Gentle Touch

At CabinetHardware.org, we are dedicated to making sure that every purchase is a delight from start to finish. That's why we combine our top quality cabinet hardware with unparalleled customer service from a courteous, knowledgeable customer service staff.

Meet Our Customer Service Team

Rachel grew up in California and Colorado, and graduated from the University of Colorado, Boulder. Rachel was trained in customer service at Nordstrom and worked there for over three years. At Nordstrom, Rachel acquired a love for fashion and design and especially a love for working with people. Rachel joined the Tail of the Lion customer service team in October 2007. She loves animals and enjoys spending her time with family and friends, cooking, doing outdoor activities.
Joshua grew up in the Seattle area and is a graduate of the University of Massachusetts. His past work experience is in construction and project management, which enables him to have a full understanding of Tail of the Lion's diverse product offerings. Joshua brings a relaxed and helpful approach to customer service. He has been with Tail of the Lion for 4 years. When he is not working, Joshua enjoys time with his family, wandering the hills around his home and making wine.
Elana is a self-described 'jack of all trades'. Although she has a degree in International Relations, Elana's work experience runs the gamut from the field of jewelry and antique appraisal to clothing design and catering. A member of the Tail of the Lion team since 2006, Elana juggles her time between working, raising her two adorable children and cooking up a storm.
Alan was born and raised in Phoenix and he attended Arizona State University. He's always enjoyed helping people and splits his time at Tail of the Lion between providing courteous customer service and helping with the technological side of the business. Alan joined the Tail of the Lion team in 2006 and enjoys spending his free time with his family and friends, helping with home improvement projects and scuba-diving.

Our dedicated customer service staff is available to answer your questions and respond to your concerns so that you can feel comfortable and excited about every purchase. We can be reached by phone at 1-800-530-TAIL(8245). For comprehensive responses to your most delicate concerns, email us at LionSupport@TailOfTheLion.com. During the regular business week, we will try our best to respond to your queries within 24 hours.

CabinetHardware.org is pleased to offer a price match guarantee on all of our products, to make sure that you are paying the lowest possible price on every item. If you find the same item advertised for a lower price, email the advertisement to the CabinetHardware.org customer service center, or call us to receive an alternative price quote and a shopping cart designed especially for you.

Our goal is to make your online shopping experience as straightforward and pleasant as possible. We welcome your comments so that we can help serve you better. We look forward to hearing from you!

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